We are currently experiencing technical difficulties with our new phone system. Please accept our apologies for any inconvenience caused. If you do encounter any problems during a call with us, please call redial. The issues have been reported to Stockport CCG. Please click on the link for further information http://www.stockportccg.nhs.uk/news/telephone-issues-at-gp-practices
Have you tried an online consultation? You can access it directly from the patient access app or click the link below to get advice or fill out an online consultation and one of team will reply within 48hrs.
Important information about the coronavirus (COVID-19)
The NHS in Stockport and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The latest information on symptoms of Coronavirus infection and areas where recent travel may have resulted in exposure can be found on nhs.uk/conditions/coronavirus-covid-19/. NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do. Use this service if:
- you think you might have coronavirus;
- in the last 14 days you've been to a country or area with a high risk of coronavirus;
- You have been in close contact with someone with coronavirus.
- Do not go to a GP surgery, pharmacy or hospital.
- Call 111 if you need to speak to someone.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands. Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation.
Any equipment that comes into contact with suspected cases is thoroughly cleaned as appropriate.
Patients can be reassured that safety is everyone’s top priority and are encouraged to attend appointments as usual. Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available
- Avoid touching your eyes, nose and mouth with unwashed hands
- Avoid close contact with people who are unwell.
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IMPROVING YOUR CARE - Data Sharing with A&E |
Until now, if you needed emergency treatment in the hospital, the doctors and nurses (clinicians) have not had access to the healthcare information on your GP’s computer system. This means that the clinicians treating you in A&E will not have access to any of your medical history saved on your GP’s records, such as what medication you are on, or details of any tests you may have had. From November 2017 clinicians in the A&E department at Stepping Hill will start to use a system that will allow them to have access to your full GP records. This will help clinicians to give you safe and effective treatment that is tailored to your needs and medical history. Unless you opt out completely, each time you go to A&E for emergency treatment, you will be asked for your permission for the clinicians to view your medical records. In an emergency (for example, if you are unconscious or otherwise unable to say yes), the clinicians may still access this information if it is in your best interest and will improve the care they are able to give. If you would not like your information shared with clinicians in the hospitals, or would like to know more, please speak to a member of practice staff. Please note, if you decide not to share your data, the hospital staff will not be able to view your GP records, even in an emergency. |
Online Services
Patients can now apply to see additional information from their Medical Record via our Patient Access Online Services.
Patients can now apply to have access to their medical records which includes Blood Test results, Other Tests and Measurements, Coded Medical History (Problems) and Coded Consultation Information.
For further information please follow this link
Hay fever is usually worse between late March and September, especially when it's warm, humid and windy. This is when the pollen count is at its highest
https://www.nhs.uk/conditions/Hay-fever/
Electronic Prescriptions
Have you thought about getting your prescriptions electronically from a nominated pharmacy of your choice? Click on the link below for more information:
http://www.nhs.uk/NHSEngland/AboutNHSservices/pharmacists/Pages/eps.aspx
What To Expect When Your GP Refers You To A Specialist
RU Clear
Offers free and confidential Chlamydia and Gonorrhoea postal testing service for people aged 16 to 24 years.
RUclear is run by the NHS, the tests are of a high quality and are FREE.
If you would like further information on how to receive a testing kit please click here where you can request a kit be sent to your home.
Accessible Information - what is your preference?
Need a form filling in by a GP? There is probably no need to make an appointment, you may be able to leave it with us whilst the Doctor completes it, ask one of our receptionists for advice.
All patients now have a named GP who is responsible for patients overall care at the practice. please contact the practice if you wish to know who this is, if you have a preference as to which GP that is, the practice will make reasonable efforts to accommodate this request
Save money on prescription charges
Nominate which pharmacy you want to collect your prescription from - no need to come into surgery to collect your prescription - click here for information.
New Lifestyle Clinic every Saturday, contact reception to book in
In an effort to reduce non attendance we now have an appointment cancellation line 07548 098258, text or leave a voice mail at any time, why not add the number to your contacts so it is there when you need it?
Our Surgeries provide the highest quality of care to patients in the Stockport area. Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to
you. .
As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.
We strive to ensure " Happy Patients, Happy Staff, Happy Doctors" !
Online Prescriptions
Important: We are changing the system for ordering repeat prescriptions. Learn More...
(Site updated 25/09/2020)