How to order a repeat prescription

 

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 We do not accept repeat prescription requests over the phone

Ordering Repeat Prescriptions

The easiest way to order repeat prescriptions are:

  • via the NHS App which shows you all your repeat medicine and dosage, and you can choose the ones you need. 
  • Use our online form
  • Use the repeat dispensing service via your nominated pharmacy. Find Your Local Pharmacy. 
  • Use the repeat ordering slip on your previous prescription. Leave it at the surgery or post it to us.

Only order medications that you need and if you have less than 7 days of medication remaining.

image of pharmacist

 

Collecting your prescription

You can collect your prescription from the pharmacy 3 to 5 working days after you have ordered it. Pharmacies receive the prescriptions via Electronic Prescription Service (EPS).

You will need to choose a pharmacy to collect your medicine from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP surgery
  • at any pharmacy that accepts repeat prescriptions

Questions about your Prescription

If you have questions about your medication, your local pharmacists can help you. They can also answer questions on medicines you can buy without a prescription. 

The NHS website has information on:

  • how your medicine works
  • how and when to take it
  • possible side effects 
  • answers to your common questions.

Go to NHS Medicines A to Z 

If you would like to speak to someone at the GP surgery about your prescription, you can book a routine appointment with the practice pharmacist by: 

About Pharmacists

As qualified healthcare professionals, they can offer advice on minor illnesses such as:

  • Coughs
  • Colds
  • Sore throats
  • Tummy trouble
  • Aches and pains 

They can also discuss on medicine that you can buy without a prescription. 

Find a pharmacy

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private room. This means you can discuss issues with pharmacy staff without being overheard.

Medication Reviews

Patients taking long term, regular medication will be asked to see a doctor, or a pharmacist at least once a year for an annual medication review. A notification will either appear on your repeat slip or you may receive a text message. Please ensure that you book an appropriate and timely appointment when requested to avoid unnecessary delays to future prescriptions being issued.