Patient Comments and Friends and Family Test Results

Friends and Family Test November 2016 - would patients recommend the Practice to Friends And Family?
Extremely likely   14
Likely 4
Extremely Unlikely 0
Neither 0
Don't Know 1

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Email from patient dated 12th January 2012

I'm sorry it has taken a few days,

On Monday I unfortunately had reason to attend Shaw Heath Surgery and I

was pleasantly surprised at the implimentation of some of my suggestions

for the improvement of the waiting area.

The fact that there is now a facility for privacy when talking to the

receptionist is a major improvement.

The notices are now readable, this is a help.

Finally I managed to make follow up appointments with ease as the

receptionist was actually listening to my requests, such a pleasant

start to the New Year, long may it remain and again Thank You.







Newsletter March 2012
I wish to put on record the thanks for your Newsletter.

It is excellent and full of useful information.

I think it is very good. A nice balance of news and information.The "who is where & when?" is particularly helpful.

I would also like to say that I thought the newsletter was very good, lots of information 

Many thanks, very useful to have.



























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