Friends and Family Test November 2016 - would patients recommend the Practice to Friends And Family?
Extremely likely 14
Likely 4
Extremely Unlikely 0
Neither 0
Don't Know 1
Email from patient dated 12th January 2012
I'm sorry it has taken a few days,
On Monday I unfortunately had reason to attend Shaw Heath Surgery and I
was pleasantly surprised at the implimentation of some of my suggestions
for the improvement of the waiting area.
The fact that there is now a facility for privacy when talking to the
receptionist is a major improvement.
The notices are now readable, this is a help.
Finally I managed to make follow up appointments with ease as the
receptionist was actually listening to my requests, such a pleasant
start to the New Year, long may it remain and again Thank You.
Newsletter March 2012
I wish to put on record the thanks for your Newsletter.
It is excellent and full of useful information.
I think it is very good. A nice balance of news and information.The "who is where & when?" is particularly helpful.
I would also like to say that I thought the newsletter was very good, lots of information
Many thanks, very useful to have.
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